Office Management and Administration

Overview

Course Duration – 5 days

This course provides a thorough understanding of the principles, practices, and technologies essential for efficient office administration and management. It is designed to equip students and professionals with the practical tools and organizational strategies needed to manage day-to-day office operations, support executive functions, and maintain a productive work environment.

Participants will learn how to coordinate office resources, manage staff, handle communications, ensure compliance, and use digital tools for scheduling, documentation, and workflow optimization. The course is ideal for aspiring office managers, executive assistants, administrative officers, and anyone responsible for maintaining smooth office operations in both physical and virtual settings.

• Why CPD Trainers Academy?

CPD Trainers offers this premium Office Management and Administration Diploma course to ensure security in your career. In addition, this comprehensive Office Management and Administration Diploma course will assist you in building relevant skills that will help you find a job in the related sectors. Also, the Certificate you’ll get after completing the Office Management and Administration Diploma will put your head and shoulder above others in front of potential employers.

Become the person who would attract the results you seek. What you plant now, you will harvest later. So, grab this opportunity and start learning Office Management and Administration Diploma!

• What CPD Trainers Offers You

• QLS/ CPD/ CIQ Accredited
• 24/7 Assistance from our Support Team
• 100% Virtual Class and Online
• Self-paced course
• Bite-sized Audio-visual Modules
• Rich Learning Materials
• Developed by Industry Specialists
• Career Guidance

By the end of this course, you will be able to:

1. Understand the Role of Office Management
   • Importance and functions of office managers
   • Organizational structure and administrative support systems
2. Coordinate Office Operations
   • Manage schedules, meetings, and office workflows
   • Maintain filing systems (physical and electronic)
3. Manage Administrative Staff and Resources
   • Supervise clerical and administrative personnel
   • Allocate office resources, supplies, and equipment efficiently
4. Enhance Communication and Interpersonal Skills
   • Handle internal and external communications professionally
   • Draft reports, memos, and business correspondence
5. Use Office Technologies Effectively
   • Operate productivity tools (MS Office, Google Workspace, etc.)
   • Implement digital tools for collaboration and task management